كتاب Subject access code of practice

s 1. About this code of practice 4 Purpose of the code 4 Who should use the code? 4 The code’s status 4 More information 5 2. Overview of subject access 6 What is subject access? 6 Does a subject access request have to be in a particular format? 6 How much is the fee? 6 What information is an individual entitled to? 7 What is the time limit for responding? 7 Is any information exempt from subject access? 7 3. Taking a positive approach to subject access 8 4. Recognising a subject access request 10 What is a subject access request? 10 Formal requirements 10 Subject access requests and social media 11 Requests made on behalf of others 11 Requests for information about children 12 Dealing with freedom of information requests for the requester’s personal data 13 5. Responding to a subject access request – general considerations 16 Subject access is a right of access to the personal data of a particular individual 16 Responsibility of the data controller 16 Information management systems 17 Time limits 17 Fees and cost limits 18 Making reasonable adjustments for disabled people 19 Confirming the requester’s identity 19 Where a requester dies before the response is provided 21 Dealing with bulk requests 21 6. Finding and retrieving the relevant information 23 Extent of the duty to provide subject access 23 Clarifying the request 23 Electronic records 25 Archived information and back-up records 25 Deleted information 26 Information contained in emails 26 Information stored on personal computer equipment 27 Other records 27 Amending data following receipt of a subject access request 28 7. Dealing with subject access requests involving other people’s information 30 The basic rule 30 Three-step approach to dealing with information about third parties 31 Confidentiality 32 Other relevant factors 33 Responding to the request 33 8. Supplying information to the requester 35 Information that must be supplied 35 Deciding what information to supply 36 Form in which the information must be supplied 36 Explaining the information supplied 37 Supplying information in permanent form — how the ‘disproportionate effort’ exception applies 38 Dealing with repeated or unreasonable requests 39 9. Exemptions 41 Exemptions and restrictions – general 41 Confidential references 41 Publicly available information 43 Crime and taxation 43 Management information 45 Negotiations with the requester 45 Regulatory activity 46 Legal advice and proceedings 46 Social work records 47 Health and education records 48 Other exemptions 48 10. Special cases 49 Credit files 49 Health records 49 Information held about pupils by schools 51 Information about examinations 53 11. Enforcing the right of subject access 54 Information Commissioner’s enforcement powers 54 Enforcement by court order 55 Awards of compensation 55 Appendix – Subject access request checklist 56
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